Testimonials & Feedback
Here at B&A Group, we pride ourselves on our excellent customer service and always strive to provide the best products and service possible. We are proud to have a team of people who are not only experts in what they do, but are friendly and efficient which is reflected in the incredible feedback that we receive from our customers.
5Ws with B&A Group
As part of our efforts to improve our offering even further, we've implemented some new ways to collect valuable feedback direct from our customers. We're introducing 5Ws with B&A Group where we'll collect feedback to cover the 5Ws (who, what, when, where & why) to identify our strengths, celebrate special mentions of our team and identify opportunities to become even better!
Below are just some of the entries we've received so far:
Barnwood Limited
1. Who have you been working with at B&A Group?
Stuart Palmer for the last 3 years, Ashley Bruno Prior to that.
2. What was your first impression of B&A Group?
Positive as a result of quick response times, competitive pricing, good knowledge and willingness to make things happen.
3. When did you start working with us?
Approx. 2015
4. Where & what services have you been using?
Supply of Aggregates, Topsoil & Muck Away.
5. Why did you choose B&A Group for your aggregates
Competitive rates and delivery durations and a follow on to previous relationships built with Ashley & Stuart.
Bonus Question
6. How have you found working with us at B&A Stone Supplies
Always a pleasure, Stuart always responds straight away with competitive rates. He also communicates direct with site to ensure programmes are met and goes the extra mile when we have unforeseen requirements, i.e. last minute order, same day requirements.
Earthstone Construction Ltd
1. Who have you been working with at B&A Group?
Stuart Palmer
2. What was your first impression of B&A Group?
Excellent supplier for both value & service
3. When did you start working with us?
July 2020
4. Where & what services have you been using?
Muckaway, but mostly aggregates in Wiltshire & Gloucestershire
5. Why did you choose B&A Group for your aggregates
Service & price
Bonus Question
6. How have you found working with us at B&A Stone Supplies
Excellent!
Network Plus
1. Who have you been working with at B&A Group?
Stuart Palmer, Reeko Best & Chris Jur
2. What was your first impression of B&A Group?
Polite and a hardworking company
3. When did you start working with us?
3+ Years
4. Where & what services have you been using?
Stone and dust supply services
5. Why did you choose B&A Group for your aggregates
B&A have always achieved a better rate for us than any other local company
Bonus Question
6. How have you found working with us at B&A Stone Supplies
Exceptional! Our orders are always dealt with extremely promptly, the customer service and communication is great. Stuart, Reeko and Chris always go above and beyond for us and it is very much appreciated.